TERMS & CONDITIONS
Terms & Conditions
Last updated: February 2026
These terms and conditions govern the use of this website and the purchase of products through the CellDermal online store. By accessing this site or making a purchase, you accept these terms in full.
General Information
CellDermal is a skincare brand formulated with natural ingredients and developed under Swiss quality standards. This website is operated by CellDermal.
Products
We strive to display the colors, images, and descriptions of our products as accurately as possible. However, we cannot guarantee that the display on your device will be exact. Products are subject to availability.
Prices
Prices are displayed in the currency corresponding to your market (CHF, or EUR) and include applicable taxes. We reserve the right to modify prices at any time without prior notice. The applicable price will be the one in effect at the time you confirm your order.
Purchase Process
When placing an order, you send us a purchase offer. The order confirmation email constitutes acceptance of said offer and the formalization of the purchase agreement. We reserve the right to reject orders for justified reasons.
Payment
Payment is made at the time of purchase through the payment methods available at checkout. All payments are processed securely. The order will not be shipped until payment has been confirmed.
Shipping
Shipping terms and conditions are detailed in our Shipping Policy. The indicated timeframes are estimates and may vary depending on product availability and delivery location.
Returns and Refunds
Returns and refunds are governed by our Returns and Refunds Policy, which forms an integral part of these terms.
Intellectual Property
All content on this website, including texts, images, logos, designs, trade names, and trademarks, is the property of CellDermal or its licensors and is protected by applicable intellectual property laws. Reproduction, distribution, or unauthorized use of any content without prior written consent is prohibited.
Limitation of Liability
CellDermal shall not be liable for indirect, incidental, or consequential damages arising from the use of this website or our products. Our total liability shall be limited to the amount paid for the product in question.
CellDermal products are for external topical use only. If you experience any adverse reaction, discontinue use immediately and consult a healthcare professional.
Applicable Law
These terms are governed by the laws of the country corresponding to the market from which you make your purchase. For consumers in the European Union and Switzerland, the consumer protection provisions of their country of residence shall apply.
Dispute Resolution
In the event of a dispute, the parties agree to seek an amicable solution before resorting to judicial proceedings. Consumers in the European Union may access the European Commission's online dispute resolution platform at https://ec.europa.eu/consumers/odr.
Modifications
We reserve the right to modify these terms and conditions at any time. Changes will take effect upon publication on this website. We recommend reviewing this page periodically.
Contact
If you have questions about these terms and conditions, contact us through our contact page.