PRIVACY NOTICE

Privacy Notice

Last updated: February 2026

At CellDermal, we are committed to protecting your privacy and personal data. This notice describes how we collect, use, store, and protect your personal information when you visit our online store or make a purchase.

Data Controller

CellDermal is the data controller for the personal data collected through this website.

Data We Collect

We collect the following personal data when you interact with our site:

When making a purchase: Full name, shipping address, email address, phone number, payment information (securely processed by our payment provider).

When creating an account: Name, email address, and encrypted password.

When subscribing to our newsletter: Email address.

When browsing the site: IP address, browser type, pages visited, and cookies (see our cookie policy for more details).

Purpose of Data Processing

We use your personal data to:

— Process and deliver your orders.
— Communicate with you about the status of your purchase.
— Send you promotional information and news (only if you have given your consent).
— Improve the browsing experience on our site.
— Comply with legal and tax obligations.

Legal Basis for Processing

The processing of your data is based on: the execution of a purchase agreement, your express consent (for commercial communications), our legitimate interest in improving our services, and compliance with applicable legal obligations.

Data Sharing

We do not sell or share your personal data with third parties for commercial purposes. We only share information with:

— Shipping service providers for order delivery.
— Payment processors to complete transactions.
— Competent authorities when required by law.

International Transfers

As we operate in multiple markets, your data may be transferred and processed in countries other than your own. In all cases, we ensure an adequate level of protection through standard contractual clauses approved by the competent authorities.

Data Retention

We retain your personal data for as long as necessary to fulfill the purposes described and applicable legal obligations. Purchase data is retained for the period required by current tax legislation.

Your Rights

You have the right to:

— Access your personal data.
— Rectify inaccurate or incomplete data.
— Request the deletion of your data.
— Object to the processing of your data.
— Request the portability of your data.
— Withdraw your consent at any time.

To exercise any of these rights, contact us through our contact page.

Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, alteration, or destruction.

Changes to This Notice

We reserve the right to update this privacy notice. Any changes will be published on this page with the date of the last update.