SHIPPING

Shipping Policy

Domestic Shipping (Switzerland)

We ship throughout Switzerland. Orders are processed within 1 to 3 business days, and estimated delivery time is 2 to 5 business days depending on your location.

Free shipping on orders over CHF 100.

For orders under CHF 100, shipping costs are calculated at checkout based on the delivery address.

European Union Shipping

We ship to Germany, Austria, France, Italy, Spain, and other European Union countries. Estimated delivery times are:

Germany and Austria: 4 to 7 business days.
France, Italy, Netherlands, Belgium: 5 to 8 business days.
Rest of Europe: 7 to 14 business days.

Free shipping on EU orders over EUR 100.

For orders under EUR 100, shipping costs are calculated at checkout based on the destination and package weight.

International Shipping

We also ship to select countries outside the European Union. International shipping costs and delivery times are calculated at checkout based on the destination and package weight.

Taxes and Customs

Orders shipped within Switzerland include Swiss VAT. Orders to EU countries may be subject to local VAT, import taxes, and customs duties, which are the buyer's responsibility and vary by destination country. We recommend checking your country's customs regulations before placing your order.

Order Tracking

Once your order has been shipped, you will receive an email with the tracking number so you can follow your package in real time.

Shipping Issues

If your order experiences delays, damage, or has not arrived within the estimated timeframe, contact us through our contact page and we will resolve your case as soon as possible.